5.19.2009

Don’t make the same mistake others have, Sell it in Spanish!


"After marketing its Chevy Nova to the Spanish-speaking population, General Motors learned “Nova” literally translated into “It does not go.” Would you want to market an automobile as the car that “does not go”?

Hoping to highlight the elegance of flying with American Airlines, the company initially advertised its newly designed leather seats by asking Mexicans to “Fly in Leather.” Though the company delivered its message accurately to most people in Latin America, its “Vuela en Cuero” catch phrase had a different meaning in Mexico. In this country, American Airlines did not ask Mexicans to fly in leather, it asked them to “Fly naked.”

More recently, the California Milk Processing Board aired its catchy “Got Milk?” commercials to Spanish-speakers before realizing this phrase translated into, “are you lactating?” Most important, it learned that the dramatic skits that often accompanied its “Got Milk?” phrase were simply not funny for Spanish-speakers and that they considered comedy associated with the idea of running out of milk of poor taste. To reverse this message and to put a positive spin on its publicity, the California Milk Processor Board switched to a publicity campaign that revolved around “family, love, and milk.”

To avoid these types of mistakes in your publicity, contact Sell it in Spanish."

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ABOUT THE GUEST BLOGGER Julio Moreno, PhD., is an associate professor and Co-Director of the Center for Latino Studies in the Americas at the University of San Francisco. Dr. Moreno is the recipient of awards like the Fellowship for the Study of Advertising and World Culture from the Library of Congress where he received a position as a visiting scholar in 2003-3004. He is also the recipient of the 2009-2010 visiting scholar fellowship for the study of globalization at the Institute for Historical Studies at the University of Texas in Austin.

Dr. Moreno is author of articles and books, including Yankee Don’t Go Home!, a book on the impact of Mexican nationalism and American business culture in Mexico. He is currently writing two books: One looks at the fascinating history of Coca-Cola in Latin America and the other deciphers the nature of American business and diplomacy in Latin America during the Cold War.

Dr. Moreno is a noted presenter of topics related to Latin America, U.S. business and diplomacy in the region, and the Latino community in the United States. He has granted numerous interviews to various television and radio stations that include CNN, ABC, CBS, NBC, Univisión, and Telemundo. Dr. Moreno has also offered many interviews to U.S. and Latin American newspapers and news agencies like the Associated Press. Additionally, Dr. Moreno has worked as a business consultant in marketing for Harcourt Publishers and has served as a subject matter expert for the Coca-Cola Company.

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